There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, you can request for a replacement/ cancellation.

Process for replacement:

  1. Please call us at our customer care number 022-28357571 within 48 hours of delivery. Quote your order number and let us know the product you would like to return/ replace.
  2. Once your request is created, we will ensure that it is processed as soon as possible.

Conditions for return: